Field sales verification and order entry

Care2Give Logo

Clearanswer provides a verification service to a variety of clients using field sales forces. One client, Care2Give, is a charity fundraising company that aims to secure long term committed supporter's for the large well known charities they work for. Once a supporter has been identified by their charity workers they then ring us to verify the supporters bank details, commitment and chosen charity. We then process the order directly into the appropriate charity web portal.

This verification not only gives Care2Give an audit trail and fulfils compliance obligations by the telephone conversation being recorded, it also has been proven to cement the commitment of the individual donor to be a long standing supporter of their chosen charity. The supporter gets a sense of security and feels involved in a professional, immediate order process. Supporters are left with very positive statements and a real feeling that they have helped to change the world for the better. Clearanswer handles in excess of 500,000 verification and order entry calls each year.