Case studies

Inbound sales conversion – TalkTalk

Talk Talk Logo

TalkTalk, launched in February 2003, is the biggest provider of broadband to Britain’s homes with over 4 million home phone and broadband customers.

Clearanswer has become the leading handler of calls to TalkTalk’s sales lines handling around 25,000 calls per week from customers across the UK.

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Cross selling and launching a new product – Scottish & Southern Energy

Scottish and Southern Logo

Scottish & Southern Energy supplies electricity and gas to around 9.35 million customers within Great Britain and Ireland's competitive electricity and gas supply markets, with growth continuing in the current financial year. It is the second largest supplier of energy in the UK.

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High value business to business sales – Wembley Stadium

Wembley Stadium Logo

The home of English football since 1923, the new Wembley Stadium opened in Spring 2007 and quickly reestablished itself as the country’s leading venue for sports and entertainment events. Operated by Wembley National Stadium Limited, a fully owned subsidiary of The Football Association, the new stadium offers up to 90,000 fans the opportunity to watch world-class events with unrivalled views of the action in state-of-the-art facilities.

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Field sales verification and order entry – Care2Give

Care2Give Logo

Clearanswer provides a verification service to a variety of clients using field sales forces. One client, Care2Give, is a charity fundraising company that aims to secure long term committed supporters for the large well known charities they work for. Once a supporter has been identified by their charity workers they then ring us to verify the supporters bank details, commitment and chosen charity. We then process the order directly into the appropriate charity web portal.

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