Case Study 1. Wembley National Stadium - Business Sales through Call Centre Outsourcing
For call centre projects which require more strategic support and sales expertise Clearanswer can provide a profitable solution.
Case Study 2. TalkTalk - UK Based Call Centres to Improve Inbound Sales
There is a growing pressure on companies to only operate and use UK based call centres as the public's tolerance of offshore call centres continues to decline.
Case Study 3.
Scottish and Southern Energy - Promoting a New Product Launch Using a UK Only Call Centre
A commitment to providing excellent service for its customers secured Clearanswer a contract as a call centre partner for Scottish and Southern Energy.
Case Study 4.
VUE Cinemas - Call Answering Services Which Focus on Customer Service
If it is important that your company provides its customers helpful call answering services, rather than an automated service, then Clearanswer will be able to provide an appropriate service.
Case Study 5. E-Courier - Market Research Using Call Centres
Conducting valuable competitor and market research, before the launch of a new product or service, can be pivotal in helping to give direction to a business and to set it up for the long term.
Case Study 6.
OneTel - Improving Customer Retention Through Call Handling in the UK
The quality of service levels provided by telesales staff is vital to ensuring loyalty from customers.