- Our services
- Telemarketing
- Customer services
- Customer retention
- Business to Business
- Direct marketing
- Training
- Back office services
Direct marketing
We can:
- develop and manage highly targeted direct mail campaigns, DRTV, Bulk e-mail marketing and web capture which can be integrated with and complement your other sales and marketing activities
- handle all aspects of the campaign, and work to challenging but achievable response rates to ensure a high return on your investment
- carry out order processing and sales verification simultaneously directly into your order systems or web portal. We have access to a highly-skilled IT team to support system integration and connectivity. For field sales agents working for our clients,has resulted in an immediate uplift of 5% for go live rates.
Campaign management
- fully integrate campaigns with call centre services to improve the quality and level of response
- verify the sales made by your field sales agents and provide the level of compliance you require. We talk to your customer at point of sale to record their understanding of the contract and explain what happens next.
- on-line order entry and verification