Milestones and achievements

  • Each year we manage a minimum...
    • 3 million inbound calls
    • 1 million outbound contacts
  • We provide customer contact services for a wide range of businesses in consumer facing businesses
  • Customer contact specialists are dedicated to a client and act as an extension of the business
  • Each employee is part of a team and training and career progression is on-going
  • All UK businesses are served by UK-based customer contact specialists
  • Our customer contact centres are purpose built 
  • No call centre services are outsourced overseas
  • Our multi-lingual pan-European call centre was set-up in 2012 to provide customer contact services across Europe