Why Clearanswer
In the past we were users of call centres so have called upon our past experiences to strip out everything that annoyed us in order to offer an exceptional level of service now including:
Highly incentivised, employed staff
No cost-cutting by using casual staff or home workers – all our call centre staff are salaried and employed. In addition, all campaigns are incentivised allowing them to become your staff, focussed on the outcomes you want to achieve. Clearanswer provides a loyal professional UK only staff who consistently delivers outstanding performance.
Clear and honest pricing
Our pricing is flexible according to your requirements. Whether using our shared bureau facilities for inexpensive inbound call handling or dedicated agents working solely for you, the price we quote is the price you pay. Our pricing is all-inclusive with no hidden extras for management, administration or reporting.
Results-based payment plans
At clearanswer we are looking for partnerships with long term potential, so we actively prefer our remuneration to include an element of performance related pay. This helps to ensure that everyone involved in the campaign realises the results you want to achieve.
Easy to do business with
We like to keep things simple and we will always be open and straightforward from the initial brief through the proposal, contracting and reporting of results
No expensive layers of bureaucracy
Clearanswer prides itself on being easy to do business with. We do not put layers of bureaucracy between you and the people doing your work. The people you deal with are the key Account Directors and the managers of your team. You have access to the people working for you whenever you require.