Why Clearanswer
In the past we were users of call centres. We have tried to strip out all the things that annoyed us then in order to offer an exceptional level of service now.
Highly incentivised, employed staff
No cost cutting by using casual staff or homeworkers. All our staff are employed at our UK call centres. All campaigns are incentivised allowing our staff to become your staff, focussed on the outcomes you want to achieve.
Clear and honest pricing
Our pricing is flexible according to your requirements. Whether using our shared bureau facilities for inexpensive inbound call handling or dedicated agents working solely for you, the price we quote is the price you pay. Our pricing is all-inclusive with no hidden extras for management, administration or reporting.
Results-based payment plans
At Clearanswer we are looking for partnerships with long term potential. We actively prefer our remuneration to include an element of performance related pay. This helps ensure everyone involved in the campaign is focussed on the results you want.
Easy to do business with
We like to keep things simple. From the initial brief through proposal, contracting and reporting of results we will always be open and straightforward.
No expensive layers of bureaucracy
The people you deal with will be the owners of the business and the team working on your project. We do not put layers of client managers and account directors in your way. You have access to the people working for you whenever you require.