Customer Service Advisors are responsible for delivering a high quality Customer Experience through outbound dialling to customers in order to manage their smart meter installation. Customer service is at the heart of our client’s values and is essential to building a long lasting relationship with customers. You will be required to deliver a high standard of service based on a detailed knowledge and understanding of Smart Installation procedures and processes and also through the managing of customers’ expectations, and with a high level of professionalism. When escalating calls and queries, the situation will need to be clearly and quickly relayed. Full training will be provided.
The successful candidates will possess the following key skills:
We can offer you:
Salary, £17,567.00 to £20,000.00 per year, plus generous monthly commission | Location, Essex House, Hull | Posted on July 2, 2018
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